Williams Arena Fan Guide

Go Gophers!
Go Gophers!

Go Gophers!

This A to Z Guide was created in order to assist patrons during their visit to University of Minnesota Intercollegiate Athletic events. The information contained in this guide may be subject to change.

Event Information and Directions to Campus

The mailing address, telephone numbers and internet information for the sports that play in Williams Arena are listed below:

Williams Arena (Men’s and Women’s Basketball, Volleyball and Wrestling)
1925 University Avenue Southeast
Minneapolis, MN 55455
Phone Number: (612) 625-3007
Fax: (612) 625-7788
Internet: www.gophersports.com

Alcohol Policy
Alcoholic beverages are not for sale at, nor may alcoholic beverages be brought into Williams Arena.

Alumni Association
Check out the Alumni Association for updates on news, events, discounts, vacations, publications, and more. Visit www.alumni.umn.edu for more information or call 1-800-UM-ALUMS or (612) 624-2323.

Animals
Seeing Eye Dogs or other animal assistance utilized by the disabled or visually impaired are welcomed with proper identification (official vest). However, all other animals are prohibited from the facilities.

ATM Machine
There is one ATM on the main concourse area behind Section 108, or next to the women’s restroom and University Avenue entrance, in the arena.

Bags, Backpacks, and Purses

Oversized bags and purses (nothing larger than 8 ½’ x 11”) and backpacks are prohibited from all Minnesota athletic facilities. All bags and purses are subject to inspection when entering, or at anytime while inside any of the facilities by the Event Staff or Security.

Banners and Signs
Banners and signs are welcome inside any of the various facilities. However, to make sure they do not interfere from the enjoyment of the other patrons, fans should adhere to the following guidelines:

Banners and signs should be individually hand held and not be any larger than 24” x 36” (2’ x 3’). Banners and signs should not contain any advertising, derogatory or offensive language/logos, and should not contain any wood or metal material or other object for support. The University of Minnesota reserves the right to remove any banner and/or sign it sees fit to.

Camera Policy
Fans are welcome to bring any non-flash, still cameras into the facilities to take pictures of sporting events or of the facility itself. No large camera bags (nothing larger than 81/2” x 11”), tripods, lenses larger than 6”, and other photography equipment are allowed in the facilities, and camera use must not interfere with the other patrons viewing the event. Video cameras are strictly prohibited for non-media guests.

Club Rooms
During men’s basketball games, the Williams Arena club room is used by donors to the Golden Gopher Fund. Access is a donor benefit obtained by having men’s basketball season tickets and donating at the MVP Level ($5,000 per year) to the Golden Gopher Fund. During women’s basketball games, the clubroom is occasionally used by donors at the First Team Level ($350 per year) and other times is rented to different groups that wish to use it. For more information on donor access to the club room, please contact the Golden Gopher Fund at (612) 626-GOLD or by way of e-mail at ggf@umn.edu. For more information on renting the club room during a women’s basketball game, please contact the marketing office at (612) 625-4879.

Code of Conduct
University of Minnesota Intercollegiate Athletics is committed to creating a safe, comfortable, and enjoyable sports and entertainment experience by promoting good sportsmanship through its student-athletes, coaches, and spectators. Any offensive, obscene, racial, or sexist remarks or other threatening actions directed toward coaches, student-athletes, officials, fans, or team representatives will not be tolerated and can be grounds for immediate removal from the facility, as well as further disciplinary action. Patrons appearing intoxicated will be denied entry to the event, and those engaging in fighting or throwing of objects will be ejected from the facility. Patrons who choose not to adhere to these provisions will be subject to ejection without refund and revocation of season tickets and may be in violation of city ordinances, resulting in possible arrest and prosecution.

Concessions
There is a wide variety of concession stands located throughout Williams Arena. Snack Shack stands, which are operated by Aramark, are located in the concourse area behind Sections 102, 105, 110, 114, and 117. A wide selection of food is available – ranging from hot dogs and nachos to pretzels, and much more. There is also a Famous Dave’s located behind Section 108, Kemps Ice Cream stand behind Sections 107 and 115, Maui Wowi stand behind Section 117, Subway behind Sections 102 and 119, Palermo's Pizza behind Sections 112 and 120, and a Dino’s stand behind Section 119.

Directions

From Interstate 94 (Westbound): Take the Huron Boulevard exit and follow that to the intersection of Huron Boulevard and Washington Avenue Southeast. Take slight right onto 23rd Avenue Southeast. Take left onto 6th Street Southeast. Turn left onto Oak Street Southeast. The arena will be ahead on the right.

From Interstate 94 (Eastbound): Take the Interstate 35W North exit and follow the directions below.

From Interstate 35W (Northbound): Take the University Avenue/4th Street Southeast exit and take a right on University Avenue. Follow that until Oak Street and the arena will be on the left.

From Interstate 35W (Southbound): Take the University Avenue/4th Street Southeast exit. Go past 4th Street Southeast and turn left on University Avenue. Follow that until Oak Street and the arena will be on the left.

Disabled Accessibility
Disabled access for ADA patrons can be found on both the east and south side of the arena. A wheelchair ramp has been provided on the south end of the east side, or Oak Street, entrance. ADA patrons can also enter thru the Sports Pavilion main entrance if they already have a ticket. In addition, reserved parking for ADA patrons is available in Lot 37 and the University Avenue Ramp.

Elevators/Escalators
There are three elevators located throughout Williams Arena. The first one is the club room elevator and is located behind Section 103. This elevator will take you up to the club room and media area and also down to the locker room level. In order to access this elevator you must have either a club room ticket or the proper credentials. A second elevator is located behind Section 105. It leads up to Barn Lofts 1-9. The last elevator is located behind Section 118 and it leads to Barn Lofts 10-19. In order to access either elevator you must have a Barn Loft ticket.

Entrance Locations
There are two entrances into the arena. The first entrance is located on the south side of the facility, on University Avenue. This entrance serves as the entrance to the main ticket office located inside Williams Arena. A second entrance is located on the west side of the facility, on Oak Street.

Entry and Re-Entry
Once you are admitted into any of the home facilities for the University of Minnesota there is no re-admittance if you decide to leave. You must purchase another ticket to re-enter the event.

First Aid Station
The First Aid room is located in the main concourse area behind Section 103.

Food and Beverages
Guests are not permitted to bring any outside food or beverages to any University of Minnesota Intercollegiate Athletics event.

Golden Gopher Booster Clubs
Today there are many booster clubs providing support to the University of Minnesota Intercollegiate Athletics Department and its student athletes to help maintain a tradition of excellence both in the classroom and in the sport arena. In fact, there are a total of twenty different booster clubs helping to support the many sports that are a part of intercollegiate athletics. For more information about these booster clubs or on how to become a member of one click here.

Goldy’s Kids Club
For only $25, children in 8th grade and under can join the Goldy’s Kids Club. By joining, kids can receive: free general admission to all regular season baseball, volleyball, softball, soccer, wrestling, men’s and women’s gymnastics, men’s and women’s track and field, and women’s hockey home events; discounted tickets to select football, men’s and women’s basketball, and men’s hockey home events; a free Applebee’s kids meal; membership card; Goldy’s Kids Club t-shirt, lanyard, and newsletter; a wristband; Goldy poster; birthday card from Goldy Gopher; events to meet the coaches and student-athletes; special Goldy’s Gang activities throughout the year; and a special renewal gift each year. Children who want to join can either download an application online or contact Minnesota Athletics Promotions at (612) 625-4879.

Gophersports.com
Gophersports.com is the official website of University of Minnesota Intercollegiate Athletics.

Group Tickets
Group tickets are available for certain University of Minnesota athletic events. To take advantage of group ticket sales group size must be at 15 people or more. If you would like to order group tickets for University of Minnesota Intercollegiate Athletics events, or if you have any questions regarding group tickets, contact the Minnesota Athletics Ticket Office at 1-800-UGOPHER or (612) 624-8080 or by way of e-mail at go4tix@umn.edu.

Hotels/Motels
When visiting the Twin Cities, stay at one of the Golden Gophers' Preferred Hotels.

Lost and Found
Lost and found is located in the main ticket office of that facility. However, after the ticket office at closes lost and found will be located in the Operations Office. Items may be turned into the ticket office or any Event Staff member.

Parking
There is adequate parking located around the arena in the form of parking ramps, surface lots, and street parking. Parking facilities around the area for the general public include the University Avenue Ramp, and 4th Street Ramp. To view a map of the surrounding parking areas, where meter parking is available, or to download a parking map visit http://www1.umn.edu/pts/maps.htm.

Promotions
To find out about the University of Minnesota’s event promotions’ visit www.gophersports.com and click on Gopher Sports Marketing. There you should find up to date event promotions for all University of Minnesota Intercollegiate Athletic events.

Publications
Game Day Programs and Media Guides for all home University of Minnesota athletic events may be purchased for that specific sport when entering any of the facilities. Prices may vary.

Public Transportation
Public transportation is available to and from all home University of Minnesota Intercollegiate Athletic events through the Campus Connector and Metro Transit bus line. Times of transportation are subject to change, please visit the websites listed below for up to date information. In addition, the Metro Transit light rail is an option for events taking place at the Metrodome. For more information about transportation services at the University of Minnesota visit http://www1.umn.edu/pts/. For more information about the Metro Transit bus line or light rail, such as route information and schedules, visit http://www.metrotransit.org/index.asp.

Prohibited Items / Restrictions
In the interest of guest safety and enjoyment the University of Minnesota reserves the right to prevent certain items from entering or being used at any facility. These include, but are not limited to: weapons or anything that can be used as a dangerous item, sticks, or flagpoles; outside food or drink; larger bags, backpacks, and over-sized or large purses (nothing larger than 81/2” x 11”); banners and signs larger than 24” x 36”; signs or clothing with inappropriate or offensive language; camcorders; cameras with lenses larger than six inches; noisemakers; “wheelie shoes”; pets; tobacco; umbrellas* and laser pointers. At the same time, other items that may risk the safety or viewing/listening enjoyment of the guests may be prohibited.

* For further information regarding umbrellas, please see section titled Umbrellas.

Restrooms
There are a total of eleven restrooms located throughout the entire concourse area of the arena, six women’s and five men’s restrooms. There are two women’s restrooms located behind Section 101 in the main concourse area and one located behind Sections 108 and 114. In addition, there are two more women’s restrooms located in the mid-level concourse area behind Sections 103-119, one behind Section 103 and another behind Section 119. The men’s restrooms are located behind Sections 103, 106, 111, 115, and 119. Baby Changing Stations are also available in the men’s restrooms located behind Sections 103 and 119 and in the women’s restrooms located behind Sections 101, 108, and 114.

Season Tickets
Season tickets are available for all home University of Minnesota athletic events. If you would like to order season tickets for University of Minnesota Intercollegiate Athletics events, or if you have any questions regarding season tickets, please contact the Minnesota Athletics Ticket Office at 1-800-UGOPHER or (612) 624-8080 or by way of e-mail at go4tix@umn.edu.

Smoking Policy
There is no smoking inside any of the University of Minnesota athletic facilities. If you leave a facility to smoke and then choose to re-enter you will not be re-admitted and must purchase another ticket.

Suites
Williams Arena houses nineteen suites to both the general public and local businesses. For more information on how to rent a suite contact Gopher Sports Properties at (612) 626-2300 or by clicking on Gopher Sports Properties.

Ticket Information

Advance Ticket Sales
To purchase tickets in advance contact the Minnesota Athletics Ticket Office at 1-800-UGOPHER or (612) 624-8080 or by way of e-mail at go4tix@umn.edu.

Change of Address
It is the responsibility of each patron to inform the Minnesota Athletics Ticket Office of any changes of address. Patrons can submit changes either through an online form or by contacting the ticket office at 1-800-UGOPHER or (612) 624-8080 or by way of e-mail at go4tix@umn.edu.

Child Admittance
Any child that is under the age of two years will be admitted to any University of Minnesota athletic event for free. Anyone two years of age or older will be required to have a ticket before entering the building. Any questions regarding this can be answered by contacting the Minnesota Athletics Ticket Office at 1-800-UGOPHER or (612) 624-8080 or by way of e-mail at go4tix@umn.edu.

Lost or Stolen Tickets
Tickets that are either lost or stolen will not be refunded but can be replaced for full price plus a non-refundable processing charge of $5.00 for all replacement tickets issued. Any questions regarding this should be directed to the Minnesota Athletics Ticket Office at 1-800-UGOPHER or (612) 624-8080 or by way of e-mail at go4tix@umn.edu.

Payment Options
Payment options for all University of Minnesota athletic events include cash, check, and credit card (Visa, MasterCard, Discover, and American Express are accepted). However, American Express is not accepted when purchasing tickets over the phone.

Seating Charts
To view a seating chart of Williams Arena click here.

Suite Tickets
For information regarding suite tickets contact Gopher Sports Properties at (612) 626-2300 or by clicking on Gopher Sports Properties.

Ticket Office Business Hours
The Minnesota Athletics Ticket Office is open Monday-Friday 8 AM – 6 PM. Day of event hours is subject to change depending upon the start time of the event.

Umbrellas
Guests may bring umbrellas inside Minnesota athletic facilities ONLY if they are small enough to fit into a regulation sized purse or bag. Any umbrella larger than this will NOT be allowed into any Minnesota athletic facility. For example, NO golf umbrellas will be permitted inside any facility. If a fan brings an unusually large umbrella into a facility they will be asked to return the umbrella to their vehicle.

Will Call
Will Call is available for all events per request of the ticket purchaser. The individual picking up the tickets must present his/her picture ID.